Smart Pipes
FAQ
Free software tools for ISPs and Infrastructure companies.
Free software tools for ISPs and Infrastructure companies.
Smart Pipes is the only IFOQS-compliant software provider for ISPs and other infrastructure companies. All our products and services are provided free of charge to all IFOQS members (see our terms of service).
The tools we currently offer free of charge are:
About Us
Parental control package for ISPs
This software package allows ISPs to offer parental control functionality to their end-users. This package is compliant with IFOQS standard 1_2021.

Users are able to customize devices, user profiles, blacklists and whitelists.

For each profile, users are able to select which categories (e.g. pornography, weapons, gambling, violence, drugs, etc) are allowed and which are blocked.
Ad blocking package for ISPs
This software package allows ISPs to block all advertising that doesn't comply with "acceptable ad standards" (as defined in IFOQS standard 1_2021). This package is compliant with IFOQS standard 1_2021.

It has been carefully tuned to avoid breaking any websites, i.e. non-compliant ads are blocked but all normal functionality remains intact.

Users are enrolled by default, and have an option to opt out.

For users that don't opt out, in typical usage, this package reduces overall internet traffic by 15-20%, reduces the total number of HTTP requests by 40-50%, and reduces the total amount of malware and ad-based trackers by 80-90%.
Bandwidth management package for ISPs
This software package allows ISPs to control the amount of bandwidth consumed by video streaming applications and other bandwidth-hungry content. This package is compliant with IFOQS standard 1_2021.

It has been specifically designed to protect the integrity of the network from adaptive-streaming algorithms that increase their bandwidth consumption automatically until all available bandwidth is consumed and the network is overloaded.

It has been carefully tuned to avoid breaking any streaming applications, and to avoid artifacts that are noticeable by users, i.e. it nudges video streaming application to "downshift" to a quality setting that does not exceed 30% of the bandwidth available to the user, without resorting to heavy-handed measures or outright throttling.

In typical usage, this package reduces overall internet traffic across an ISP's network by 30-40%, and reduces 95th percentile peak load by 50-60%.
FAQ
Is your software safe?
Smart Pipes, Inc, is the exclusive software partner of the International Federation for Online Quality Standards, or IFOQS. Our software has been reviewed by leading security researchers and is routinely subjected to thorough security audits.

Why are you providing it for free?
We have been paid by IFOQS to develop these software packages for the benefit of IFOQS members.

We don't need to charge you, because we have already been paid for our work.

IFOQS is a non-profit foundation that is funded by donations, government grants, and fees collected from its non-infrastructure company members. To read more about IFOQS, click here.
Does your software violate net neutrality?
At present, there is no net neutrality law in the US or in Canada. There were some version of net neutrality proposed in the past (e.g. the Google-Verizon compromise of 2010), but they did not pass congress or become law.

Notably, even the bill that was proposed in 2010 stated:
"In providing broadband Internet access service, a provider would be prohibited from engaging in undue discrimination against any lawful Internet content, application, or service in a manner that causes meaningful harm to competition or to users."

Our software packages are not intended to cause harm to competition or to users. So to the best of our understanding, they comply with all existing laws and regulations, and with IFOQS standard 1_2021.

However, please consult your attorney on all legal matters - we are not attorneys and this website does not provide legal advice.
Can you help me install it?
Absolutely. Once you have downloaded the software, please check the included instruction manual and see if you can follow the instructions.

If your situation is more complex than those covered in the manual and you require help with installation, integration, or customization, please use the Contact Us page to request assistance. One of our solutions engineers will contact you within 24 hours to discuss your situation.

As with all our products and services, installation, integration and customization services are free. However, we are support-constrained, so complex situations may take longer for us to resolve.
 I am worried about using a free product. Are there paid alternatives?
We do not currently have paid enterprise offerings, but if you'd like, we can generate a paid license and a standard purchase agreement for your records.

You can select the price yourself, and we will donate all the proceeds (minus applicable taxes) to the non-profit charity of your choosing.
If you are a member of IFOQS, please enter your membership number here:
Membership is free for all infrastructure companies (ISPs, hardware equipment manufacturers, certificate authorities, operating system vendors, browser vendors, firewall vendors, etc).

Once registration is complete, you will receive your membership number by email and will be able to use the download link above.
If you are not a member of IFOQS, please register here
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Please fill out the contact form below and we will get back to you within 24 hours.
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